Privacy Policy
Last updated: March 25, 2026
1. Information We Collect
Home Lifestyle Club collects personal information necessary to provide our fitness services, including:
- Name, email address, and phone number
- Billing and payment information
- Health and fitness data you choose to provide
- Check-in records and class attendance
- Photos for member identification (optional)
2. How We Use Your Information
We use your personal information to:
- Manage your membership and process payments
- Provide class booking and scheduling services
- Send transactional notifications (payment receipts, booking confirmations)
- Send marketing communications (only with your explicit consent)
- Improve our services and facility operations
3. Consent and CASL Compliance
In accordance with Canada's Anti-Spam Legislation (CASL), we only send commercial electronic messages with your express consent. You can manage your communication preferences or withdraw consent at any time through your member portal or by contacting us directly.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use Cloudflare's global infrastructure to protect your information. Payment data is processed securely through Stripe and is never stored on our servers.
5. Your Rights Under PIPEDA
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information held by Home Lifestyle Club
- Request correction of inaccurate information
- Withdraw consent for non-essential data processing
- Request deletion of your personal information
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Marketing consent records are retained for a minimum of 3 years as required by CASL.
7. Third-Party Services
We use the following third-party services to operate:
- Stripe — Payment processing
- Cloudflare — Hosting and security
- AWS SES — Transactional email delivery
- Telnyx — SMS notifications (critical alerts only)
8. Contact Us
For privacy inquiries or to exercise your rights, please contact us through our contact page.